How long does shipping take?
US-warehouse items typically arrive in 3–8 business days; items from overseas warehouses typically take 7–17 business days. See Shipping Info.
Do you ship outside the US?
Not at this time. We currently ship to US addresses only.
How do I track my order?
You'll get a shipping confirmation email with a tracking number once your order ships.
Why did my order arrive in multiple packages?
Items may ship from different warehouses, so they can arrive separately.
What is your return policy?
Please see our Refund Policy for eligibility and how to start a return.
Will these products work with my smart home system?
Each product page lists compatibility (for example, the app, Wi-Fi band, or voice assistants supported). If you're unsure, contact us before ordering.
Do you offer installation?
Our team has IT and low-voltage installation experience. Contact us to ask about your project.